Articles

voice of the customer VOC

Voice of the Customer (VOC): Because Your Customer Is Your Top Priority

Have you ever been on websites such as Yelp, Google, or HomeAdvisor? Well, these websites are all fall under the umbrella of VOC, or Voice of the Customer. This is how important VOC has become to future consumers. Unfortunately, you don’t want to find out that your business doesn’t add up by looking on Yelp […]

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DFSS design for six sigma

DFSS Methodologies Create Change for the Better

The genius of Six Sigma DMAIC is that you use it to improve on existing processes on products or services that already exist, so that what is being done in the existing processes is bringing value to the product or service, therefore meeting the customer’s requirements. More specifically, Six Sigma DMAIC is a structured methodology […]

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6sigma.us DMAIC Improve Phase

Six Sigma Tools Used in the Improve Phase of DMAIC

Today, we are going to go over some great Six Sigma tools we can use in the Improve phase of Six Sigma’s DMAIC process. The Improve phase is very important because here is when you can brainstorm solutions to find which ones are the best and then implement them to solve the issue. The Improve […]

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5S

5S, One of Lean Six Sigma’s Finest Tools

Six Sigma has many tools that will work to improve production and efficiency in any type of business. Today, we are going to highlight the 5S tool and why it is so important. The 5S tool is a great system for handling workplace organization. This tool has a step-by-step template that is easy to follow […]

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6sigma.us root cause analysis online training

Getting to the Root of the Cause in Six Sigma

When we have a problem or issue, we need to get to the root of that problem, otherwise that problem won’t go away. The specific problem will keep happening, because like a bad weed, it will keep popping its ugly, annoying head up and cause the same issue. Root cause analysis (RCA) is a specific technique […]

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