Articles

six sigma holiday retail dmaic

The Holidays Need a Sprinkle of Six Sigma Magic

As the holidays are edging their way towards us, a little help would be appreciated, so think Lean Six Sigma! If you have a retail business, you understand that the more help a customer receives, the happier they will be. While this definitely applies to customer service, we’re specifically referring to the physical layout of […]

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Costco Uses Six Sigma Methodologies for High Achievement

With Costco having approximately 90.3 million customers in 2017, it is very likely you or someone you know is a member of the largest membership retailer in the world. Costco Wholesale is a pioneer in its field; they are the originators of the retail warehouse club venue, and through hard work, diligence, and the use […]

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ebay six sigma

Improved Customer Service at eBay with Six Sigma

Ebay, one of the most successful e-commerce companies worldwide, is a different type of company from traditional retailers, simply because it relies on a lot of small companies and sellers using their platform. Those sellers are eBay’s customers, or members that bring eBay revenue. This business model is now seen among many e-commerce companies in […]

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Six Sigma CEU Credit

Should My Six Sigma Course Contain CEU Credit?

Six Sigma has become a worldwide phenomenon, helping improve business processes in some of the world’s largest companies. But before any Six Sigma professional can get to this stage, they must first receive certification. If you are the provider of a Six Sigma course, consider the following. Should your Six Sigma course contain a CEU […]

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Six Sigma and the Internet of Things (IoT)

Just What is The Internet of Things (IoT)? Gadgets, electronics and devices: we all have them and they fill our world. As the technology improves, so do they! Part of the improvements with these devices is that they are connected to the Internet. Cars, kitchen appliances, personal devices are just some examples of devices that […]

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