Articles

Six Sigma and KPIs: Customer Complaints

Your customers are the most important factor for generating revenue. Think about it. Without customers to pay for your products and services, you have no revenue, which means no profit. Plain and simple. Without customers, your business can’t exist. Make sure you know and understand what your customers want. Understanding customer demand is essential to […]

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xerox six sigma

Xerox and Six Sigma: A Great Partnership

Xerox implemented Lean Six Sigma back in 2003, and needless to say (but we will say it anyway) with great success. The ripple effect that using Six Sigma as well as Lean strategies has had on all who do business with Xerox is startling. We want to first bring up the fact that all of […]

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How to Manage Difficult Team Members

Let’s face it; we all have to deal with difficult team members from time to time. Whether it’s little issues, such as not showing up to work on time, or bigger ones, like failing to complete tasks on time, it’s important to effectively manage the situation. Six Sigma focuses on providing innovative improvement methods for […]

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Practicing Due Diligence: Signs of a Legitimate Professional

When searching for your first, or next, Six Sigma course, it’s important to be on the lookout for illegitimate practitioners. These practitioners may talk you in to paying more for a course than you should, falsely advertise their program, or fall through on their certification promises. Regardless of the reason, there will always be a […]

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uber

Six Sigma Leadership Profile: Uber

At 6sigma.us, we like to analyze a variety of companies in our ‘Leadership Profile’ articles to showcase how they use Six Sigma. These companies exhibit innovative and resourceful skills that help further progress their organization’s success. Whether you’re a non-profit organization or an industry-leading manufacturing company, there’s always a use for Six Sigma methodologies. In […]

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