Articles

Six Sigma and KPIs: Customer Complaints

Your customers are the most important factor for generating revenue. Think about it. Without customers to pay for your products and services, you have no revenue, which means no profit. Plain and simple. Without customers, your business can’t exist. Make sure you know and understand what your customers want. Understanding customer demand is essential to […]

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How to Manage Difficult Team Members

Let’s face it; we all have to deal with difficult team members from time to time. Whether it’s little issues, such as not showing up to work on time, or bigger ones, like failing to complete tasks on time, it’s important to effectively manage the situation. Six Sigma focuses on providing innovative improvement methods for […]

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Practicing Due Diligence: Signs of a Legitimate Professional

When searching for your first, or next, Six Sigma course, it’s important to be on the lookout for illegitimate practitioners. These practitioners may talk you in to paying more for a course than you should, falsely advertise their program, or fall through on their certification promises. Regardless of the reason, there will always be a […]

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uber

Six Sigma Leadership Profile: Uber

At 6sigma.us, we like to analyze a variety of companies in our ‘Leadership Profile’ articles to showcase how they use Six Sigma. These companies exhibit innovative and resourceful skills that help further progress their organization’s success. Whether you’re a non-profit organization or an industry-leading manufacturing company, there’s always a use for Six Sigma methodologies. In […]

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Six Sigma Case Study: Whole Foods

It’s impossible to avoid the growing footprint of Whole Foods across the United States. Since the company’s creation in the late 1970’s, the grocery store chain has become a household name. Seen as a premium brand, its business model focuses on a set of strict criteria and a specific customer base. However, with its strict […]

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