Lean Six Sigma Training Certification
You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]
Many reasons exist for a business failure but the technique to solve the business problem is not reinvented each time we face problems. The methodology to solve the business problem is merely conceivable through the ‘Continuous Process Improvement’. Continuous process improvement is considered as one of the techniques to react to the business problem or […]
Six Sigma Concepts are used to improve the effectiveness and efficiency of business performance. The statistical representation of Six Sigma describes the performance of the process. A process is said to achieve Six Sigma only if it doesn’t produce more than 3.4 defects per million (DPM) opportunities. Six Sigma focuses on process improvement and reduces […]
Let’s look now at details of the 5S’s of the Kaizen continuous improvement approach. Let’s first note that 5S is the name of a way of organizing the workplace. The letter S refers to the first letter of each of 5 words. Each is a Japanese word starting with this S sound. When you use […]
Let’s look more closely now at generating business opportunities and how the continuous improvement approach of Kaizen can help. Kaizen and business opportunities When we look at business opportunities, we can think of new businesses and new opportunities for existing businesses. Kaizen can help you create an atmosphere of continuous improvement to give you a […]
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