Articles

voice of the customer VOC six sigma

VOC Makes Every Customer a VIP

The core of Six Sigma methodology is keeping customers fulfilled and happy, so they will come back to use your product or service. Without any customers, you won’t have a business. In order to do that, you must know exactly what your customers require from your business; in other words, what is important to your […]

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Six Sigma Yellow Belt

Six Sigma Syllabus – Yellow Belt

So you’ve passed your White Belt exam and want to move on to Yellow Belt training. If you want to build your awareness of Six Sigma practice, then Yellow Belt training is a great start. In karate, the yellow belt represents sunlight shining on a seed to give it the strength to grow. Yellow signifies […]

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Six Sigma Case Study: Ford Motors

The Ford Motor Company is one of America’s, and the world’s, largest and most successful automakers. Named after its founder Henry Ford, the company is known for its innovative and dynamic approach to manufacturing. Henry Ford pioneered and employed such manufacturing concepts as standardization, assembly lines, which came to be known as Fordism. He also […]

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Six Sigma White Belt

Six Sigma Syllabus – White Belt

If you know Six Sigma, you’ll be familiar with the Belt-based hierarchy used to classify Six Sigma practitioners. The first of the six major Belt colors in the chain of command is white. Each color has a special significance in Six Sigma, reflecting the level of the training, due responsibility, and experience of the practitioner. […]

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Six Sigma Case Study: Ryanair

In today’s hypercompetitive traveling industry, operational efficiency and excellence are the two major elements for success. A clear, innovative and efficient strategy can really take off in the current traveling climate. Yet, the ideal operational strategy is not always easy to recognize immediately. Instead, aviation providers such as Ryanair must become adaptive and innovative to […]

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