Articles

six sigma business failure

Failure: Why do Great Six Sigma Project Teams Still Fail?

Six Sigma is defined by teamwork, which, in turn, influences the success of Six Sigma projects. However, even the most foolproof projects can collapse under their own weight if you aren’t careful. And what factor, more than any other, causes these project failures? The answer: Six Sigma project teams. If your team isn’t up to […]

View More

Six Sigma Call Center

Six Sigma Calling: 9 Ways to Improve Call Center Quality

You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]

View More

Career Change Management Six Sigma Training

Change Management: How to Effect Serious Organizational Change

A strong policy on change management can help a business thrive. Your company needs to adapt to the market and manage change to get a competitive edge. But what does a change agent do? And how do you convince a company that your idea is the best idea? You will learn the soft-skills needed to […]

View More

Pareto Chart

How to Create a Pareto Chart for Root Cause Analysis

One of the most useful tools in Six Sigma is Root Cause Analysis (RCA). One of the most effective tools in your RCA Toolkit is the Pareto chart. In today’s practical guide, we look at what a Pareto chart can do for you, as well as how, and when, to create your own Pareto chart […]

View More

How to Earn Fat Salaries as a Lean Consultant

Six Sigma Consultant: How Much Should I Charge for My Services?

So you’re a consultant, now what? A lot of Six Sigma practitioners ask the same question. Before rushing into any new projects, make sure you understand how much you should charge. It’s essential to your career development that you learn how to charge appropriately. Not all consulting firms are alike, and some will specialize in […]

View More