Articles

mcdonald's six sigma

McDonald’s Benefits from Six Sigma Methodologies

For a large corporation like McDonald’s, quality management is one of the biggest driving forces behind its success. There is nothing arbitrary about the Six Sigma practice — and the business of McDonald’s. When specifications are created at McDonald’s, it is because it is important to what the customer wants and requires. And the results […]

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Pareto Chart

Getting Specific with the Pareto Chart

The Pareto chart is a great Six Sigma tool based on the Pareto principle named after Vilfredo Pareto, an Italian economist. The Pareto principle can be used to divide just about everything up into an 80/20 ratio. An example of the 80/20 principle is exemplified in what Vilfredo Pareto observed himself back in 1906 — […]

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Call it What You Like, but Success is Spelled DMAIC

We are running a series of sorts on different companies that have implemented Six Sigma into their company culture, and in turn have achieved monumental success. Today we will talk about The Vanguard Group. They are an investment management company based out of Malvern, Pennsylvania, and they have over $4 trillion dollars in assets under […]

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voice of the customer VOC six sigma

VOC Makes Every Customer a VIP

The core of Six Sigma methodology is keeping customers fulfilled and happy, so they will come back to use your product or service. Without any customers, you won’t have a business. In order to do that, you must know exactly what your customers require from your business; in other words, what is important to your […]

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fishbone diagram six sigma cause effect

The Fishbone Diagram is the “Wishbone” to the Cause

The fishbone diagram, created by Kaoru Ishikawa, is a simple tool for visually seeing the possible causes of an issue and how it affects the end result. The fishbone diagram is also referred to as the Ishikawa diagram, the cause and effect diagram, or the Ishikawa. When working as a team, to solve an issue, […]

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