Articles

design six sigma dfss

DFSS Provides Structure While Creating

Here’s a basic overview of Design for Six Sigma (DFSS) and when it’s used. DFSS is used when you want to create a new product, service or process. After reviewing your current existing product, service, or process, you realize that process making improvements still won’t close the gap of what is required by your customer […]

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implementing six sigma importance

The Importance of Implementing Six Sigma Correctly

When a company decides to implement Six Sigma, first and foremost they need to follow the entire protocol of Six Sigma. In other words, don’t skip and go right to what you think is important — all of it is important. Skip any one part and failure will ensue. For example, if in all your […]

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ebay six sigma

Improved Customer Service at eBay with Six Sigma

Ebay, one of the most successful e-commerce companies worldwide, is a different type of company from traditional retailers, simply because it relies on a lot of small companies and sellers using their platform. Those sellers are eBay’s customers, or members that bring eBay revenue. This business model is now seen among many e-commerce companies in […]

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Call it What You Like, but Success is Spelled DMAIC

We are running a series of sorts on different companies that have implemented Six Sigma into their company culture, and in turn have achieved monumental success. Today we will talk about The Vanguard Group. They are an investment management company based out of Malvern, Pennsylvania, and they have over $4 trillion dollars in assets under […]

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Kaizen

Hooray for Kaizen!

When you hear the word Kaizen, what comes to mind? A Lean Six Sigma manufacturing tool, or perhaps an event, as in a Kaizen event (or the Japanese word for improvement)? Truth be told, all of the preceding should come to mind. Kaizen basically is about having continuous improvement; small tiny increments of change done […]

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