Lean Six Sigma Training Certification
You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]
A strong policy on change management can help a business thrive. Your company needs to adapt to the market and manage change to get a competitive edge. But what does a change agent do? And how do you convince a company that your idea is the best idea? You will learn the soft-skills needed to […]
One of the most useful tools in Six Sigma is Root Cause Analysis (RCA). One of the most effective tools in your RCA Toolkit is the Pareto chart. In today’s practical guide, we look at what a Pareto chart can do for you, as well as how, and when, to create your own Pareto chart […]
So you’re a consultant, now what? A lot of Six Sigma practitioners ask the same question. Before rushing into any new projects, make sure you understand how much you should charge. It’s essential to your career development that you learn how to charge appropriately. Not all consulting firms are alike, and some will specialize in […]
How high is your sigma? Are your processes lean enough? If these questions are eating away at you, then it may be time to stop and take a hard look at your business. You’ve worked hard to get where you are, so why should something like low Sigma set you back? The answer: it doesn’t […]
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