Articles

Businessman Brainstorming About Right Choices

Is It Six Sigma or Quality That You Want?

There once was a well-established hospital in a suburban community. Try, try, and try they did to reduce costs and improve quality. With each effort, they failed and the frustration grew. Executives, after exhausting all options, finally implemented a Six Sigma program. Leaders were excited for their community hospital, eagerly anticipating the potential windfall of […]

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nurse caring for patient

As Six Sigma Heals Healthcare, We Must Keep Patient Care in First Place

Six Sigma continues to inject health into the healthcare system. More than ever, hospitals are seeing the need to engage with a Six Sigma program. These programs are providing significant improvements in quality and reductions in operating costs. Of course, the best results from a healthcare perspective have been improvements in patient satisfaction. The problem […]

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LEAN Day at the Hospital

A LEAN Day at the Hospital

A dozen people gather for their early morning meeting. The noise of the hustle and bustle of the normal hospital operations fade as the door closes and they settle in to the task at hand. The gathered group represents all specialties of service within the hospital (nurses, nursing assistants, housekeepers, and maintenance and support staff). […]

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