Articles

Career Change Management Six Sigma Training

Six Sigma Training: The Evolution of Change

Embracing Change Six Sigma training can be an evolution of success. For most seeking change in their professional development, Six Sigma training can be an attractive opportunity for change and future success. Sometimes though, the conception of change can be a terrifying prospect. Recent studies tell us that the average person will be making a […]

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Six Sigma Solution

Six Sigma as a Solution

Years ago, a tennis coach told us that the follow-through was just as important as hitting the ball from the racket’s “sweet spot.” He described the follow-through as the swinging of the racket so that the racket ends upward, way above your shoulders. It was much better than hitting the ball and letting your elbows […]

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lean and six sigma, balance, success, business, quality improvement, 6sigma.us

Lean and Six Sigma: Finding the Perfect Balance

Finding the Balance Lean and Six Sigma concepts are well understood in many business situations. Each concept  has found its place and proven their value. Lean does its part, focusing on improving the process and eliminating waste. Six Sigma performs its role by eliminating variable in the process. Organizations implement each strategy differently, based on […]

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Six Sigma CEU Credit

Understanding How Change Works

Change Management is an approach to helping people transition from an old state to a new state. Its goal is to help the organization and its employees cope with change in the most efficient and seamless manner so as not to disrupt operations. Coping with change means dealing with the need for new skills or […]

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knowing your customer, voice of the customer, customer service, 6sigma.us

Customers: How Well Do You Know Them?

Uncovering the Cover Up Customers. What do they really know? Fact is, my business is doing just fine and am pretty confident  there aren’t any issues. Oh, I have a few ‘difficult’ customers, but I really don’t worry about them. They cause us more problems than there are worth in sales, so it really doesn’t […]

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