Lean Six Sigma Training Certification
“…the more things remain the same.” As they gathered around the salad bar, one employee said, “that must be the umpteenth announcement this month.” One of the senior employees smiled. “Don’t worry. It’s all talk. There’s never any follow-through. Trust me, I’ve been here long enough. Things will NEVER change around here.” We remembered conversations […]
How many times have you heard that statement? You get what you give. It is like a life mantra we have heard since our childhood. When you think about the customer experience, the old adage could never be more applicable. The problem is that as we grow, those words of wisdom get diluted in the […]
Consider a situation where a number of different factors (called predictor or independent variables) interplay to determine an outcome (called the criterion or dependent variable). Depending on what the factors are different outcomes may be achieved. For example, the price at which a house sells (the criterion) may be determined by a number of factors […]
Do you remember all the lectures from your parents about education? Yes, those lectures about keeping your grades up in high school, taking college prep courses, then off to a reputable college. The point was, that if you didn’t go to college, then you would never be able to get a good job. For many, […]
In their haste to implement changes, a few companies fail to consider ISO 9000. They think that it is a technical standard to be reckoned with and that only certain industries must comply. But for the experienced, the Switzerland-based International Standards Organization (ISO) must occupy a prominent place in company policy and strategy, especially when […]
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