Articles

Total Quality Management

Understanding the Most Important Elements of Total Quality Management (TQM)

Total Quality Management (TQM) is a management philosophy that strives to achieve the best possible results by centering all business activities and processes on customer satisfaction. Proper TQM implementation involves constant improvement and all members of the particular organization and expected to take part in the process. The main idea behind this approach is that […]

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Business Benefits of Lean Consulting

Big Business Benefits of Lean Consulting

When talking about big business in the context of efficiency, people’s minds often jump to economies of scale. But those are only attainable after all processes have been truly optimized. Unfortunately, the larger the scale, the more managerial manpower a company needs to make sure things run smoothly and margins stay as large as possible. […]

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Soft side of change management

The ‘Soft’ Side of Change Management | Lean 6 Sigma

Companies think of growth as an end in itself. Rather growth should be a mean towards a larger goal: that of serving the society. With such a noble goal in mind how can companies ignore the slice of society that works for them – their employees? Advocators of change harp on the bliss of information […]

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Guide to Value Stream Mapping

Step-By-Step Guide to VSM – Value Stream Mapping

When people that don’t fully grasp process optimization systems think about the topic, they often mistakenly pay the most attention to cutting out the unneeded parts. Obviously this is a gross oversimplification when it comes to methodologies like Lean Six Sigma, and it places the emphasis on the wrong indicator. The most important goal of […]

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Essential to the Improve phase of DMAIC, PDCA is the primary gauge of improvement rollout success.

Six Sigma and DMAIC in Focus: I – Improve Your Six Sigma Project

This article is the fourth part in our series on the principles of Six Sigma, focusing on Improve within the DMAIC framework. You can find the rest of our series here. Day four now sees us approaching the end of our DMAIC in focus series. Today, we will be looking at how to improve ourselves, and our projects, […]

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