This course will explain how the Cause and Effects (C&E) Matrix emerges from the Process Variables Map. Get ready to learn how to create a C&E Matrix from any Process Variables map, with detailed illustrations and examples. How does the C&E Matrix fit into the Lean Six Sigma roadmap? You’re about to know the answer.
The cause-and-effect matrix lets you prioritize key process input variables (KPIVs) based on the key process output variables (KPOVs). In simpler words, it lets you establish the correlation between process input variables and giving customers their desired outputs. Understanding the C&E matrix gives you an advantage when managing business processes.
What you’ll learn
How the Cause and Effects (C&E) Matrix is developed from Process Map information.
The required steps to create a C&E matrix.
How to link the C&E Matrix to future steps in the DMAIC roadmap.