Project Charter
Homeowners will be able to move in on time, and NOT
have to find alternate arrangements, until meter is set.
HFH can give realistic move-in dates.
Who are the final
customers,
what are their key measures,
and what benefits will they
see?
7.
Benefit to External
Customers:
Process goes through four 3rd
parties, will measure lead
times at each stop, to see where delay occurs
Which part of the process will
be investigated and excluded.
6.
Project Scope:
Annie Mercer –
Green Belt
Peter Peterka –
Master Black Belt
John Kirpach/Ron Dent –
HFH Project Manager
Names and roles of team
members?
5.
Team members:
Process is inconsistent, often the homeowners must make alternate
living arrangements, until their electric meter can be set –
causes
delayed move-in dates.
Expected financial
improvement, or other
justification.
4.
Business Cases:
