See our Frequently Asked Questions Here

Updated March 2024 – See Cancellation Policy Here

Visitor Activities

To track general Subscriber traffic patterns, we use electronic images known as single-pixel GIFs, transparent GIFs, or clear gifs. 6Sigma.us also automatically receives and records information from our servers and from your browser including your IP address, the time, and information about the page you requested. In order to determine which features Subscribers find most useful, we use tracking technologies in a variety of ways, including: keeping count of return visits to our site or our advertisers’ or partners’ sites and accumulating and reporting anonymous, aggregate (data collected in mass), statistical information on Web site and advertisement usage.

Compliance With Laws and Communications with Legal Authorities

6Sigma.us responds to subpoenas, court orders and legal requests from authorities. We may contact the authorities if we believe that your actions violate applicable laws, 6Sigma.us’s Services Agreement Terms and Conditions , usage guidelines for specific products or services, threaten the rights, property or safety of 6Sigma.us, our Subscribers, or others.

Information Collection and Use: 

6Sigma.us collects registration, circulation qualification, and other information (including e-mail addresses) that you provide to us. This is done to help us provide our customers with the best customer service and valuable information regarding relevant products and services from 6Sigma.us and appropriate third parties.

Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: We’ll use this for purposes like estimating taxes and shipping
Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

Information Sharing and Disclosure: 

Data may be used to update and improve our publications; as well as inform you of important industry news, events, services, and/or products. Occasionally, we may release the data that you provide to third parties that wish to market products/services that may be of interest to you. We do not sell your information. Subscribers may expect to receive no more than four special offers or promotions concerning products or services in their industry by email per month by any third party.

We have procedures in place to safeguard and help prevent unauthorized access, data security, and correct use of the information we collect on-line. We will not sell, share, or rent any financial information collected from you, except as necessary to fulfill your order.

Cookies: 

6Sigma.us employs cookies to recognize registered users and their access privileges, as well as to track site usage and maintain security of the user’s account. In some cases, subscribers who do not accept cookies from 6Sigma.us may not be able to access advanced areas of publication sites.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and all these exact fields for attendee details (depending on the number of products in your cart), credit card/payment details and optional account information like username and password. We may use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Embedded content from other websites

Pages and/or posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Opt-out features: 

You will have opportunities to opt-out of receiving information from third parties not affiliated with 6Sigma.us. Any communication that is sent to you will provide the opportunity to opt-out of future communications of the same type. Occasionally, information provided by you (including address, telephone, fax, and e-mail address and/or title or business) may be used to send requests from 6Sigma.us or another third party for products relevant to your industry. Your information will also be used to send renewal requests from 6Sigma.us publications and products to which you currently subscribe. To opt-out, please contact 6Sigma.us in writing and let us know your specific opt-out request and it will be fulfilled as soon as possible. We must receive your opt-out request in writing via mail, fax, or e-mail, using the information below:

6Sigma.us 
Attn: Privacy Manager
7301 RR 620 N
Ste 155 O362
Austin, TX 78726 USA

If you need assistance in updating the information you have provided to 6Sigma.us or you have questions or comments about these policies, contact the 6Sigma.us Privacy Manager at privacy@6sigma.us. Please include the word Privacy in your email title. 6Sigma.us will review this privacy policy as needed and may update it periodically. By use of 6Sigma.us website, you consent to the collection and use of your information by 6Sigma.us and accept any changes to this policy.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form to contact the 6Sigma.us Privacy Manager at privacy@6sigma.us. Please include the word Privacy in your email title.

Legal notice

Unless otherwise indicated, this Web Site and its contents are the property of 6Sigma.us. The copyright and all other intellectual property rights in the material contained on this Web Site belongs to 6Sigma.us or its licensors. The trademarks appearing on this Web Site are protected by the laws US and international trademark laws.

In accessing this Web Site, you agree that the Web Site is made available for your personal, non-commercial use only. Unless you have 6Sigma.us’s prior written permission, you are not permitted to copy, broadcast, make available to the public, download, store (in any medium), transmit, show or play in public, adapt or change in any way the material (or any part of it) contained on this Web Site for any purpose whatsoever.

This web site and its content is provided for use “as is”. 6Sigma.us makes no representations or warranties with respect to this web site or its contents, all warranties, express or implied, including without limitation the implied warranties of satisfactory quality and fitness for purpose relating to this web site and/or its content and/or any web site to which is linked are hereby to the fullest extent permitted by law excluded. No representations or warranties are given as to the accuracy or completeness of the information provided on this web site, or any web site to which it is linked.

In no event shall 6Sigma.us or its employees, agents, suppliers, or contractors be liable for any damages of any nature, including without limitation any consequential loss, loss of income or profit, loss of or damage to property, claims of third parties, or any other loss, cost, claim or expense of any kind or character arising out of or in connection with the use of this Web Site, its content or any Web Site with which it is linked. This exclusion and limitation only applies to the extent permitted by law..

Privacy of Children

Our Web site is not directed to children. We do not knowingly permit registration by and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age.

Program Substitutions and Cancellations

Live Classroom Training

Please notify us in writing as soon as possible about any substitutions or cancellations. Registration fee will be refunded less a 15% processing fee for cancellations made more than 30 days prior to the start date of the course. This fee included purchase orders. Cancellations made at least 15 days before the course starts will be refunded 50% of the tuition. No refund is offered for cancellations made less than 15 days prior to the course beginning. In some cases at an additional cost, tuition may be transferred to another 6Sigma.us course attended within 6 months of originally scheduled date. No refunds will be issued after 90 days of order. Cancellation requests should be submitted in writing by email to info@6sigma.us. Full payment is due 21 days after registration.

6Sigma.us may cancel or reschedule any course or change instructors at any time and is not responsible for any airfare penalties or other travel charges that may occur. If a course is cancelled every attempt will be made to notify participants 21 days prior to the course.

Online and Virtual Training

Training is non-refundable after 7 days of purchase or once materials have been opened or the course has been accessed. For eligible cancellations, the registration fee will be refunded minus a 5% processing fee.

Force Majeure

6Sigma.us is not liable for failure or delay in provision of services, whether live, online or virtual, which is due in whole or in part to an act of God, fire, flood, explosion, riot, lockouts, disease, pandemic, acts of any government, emergency declarations by any authority, actions or conduct of the host facility, extreme weather conditions, or any other causes not within the reasonable control of the 6Sigma.us. 6Sigma.us may, at its sole option, offer alternate dates or alternative methods of delivery for the customer training as a replacement for the original training dates selected.